Who Should Lead Your Continuous Improvement Initiative?
Wednesday, June 17th, 2009
Having been a CEO implementing a Continuous Improvement initiative within an organization as well as a consultant helping other organizations establish their own CI initiatives – one of the first questions to answer is, “who should be a part of our CI team?” Unfortunately there are no simple ways to answers this question. However the following description by Peter Senge in his newest book – The Necessary Revolution best describes the type of leaders to look look for:
“One thing we have learned from working on organizational and systematic change is that the leaders are hard to identify in advance. Sometimes they are CEO’s or presidents, but often they do not occupy positions of obvious power in a corporate hierarchy. They are not the flag wavers, campaigning vocally for change, but rather passionate individuals working to transform their organizations from the bottom up. They are most often open-minded pragmatists, people who care deeply about the future but who are suspicious of quick fixes, emotional nostrums, and superficial answers to complex problems. They have a hard-earned sense of how their organizations work, tempered by humility concerning what any one person can do alone. They often do not think of themselves as leaders, but time proves them wrong.”
In my own experience – the best champions where the ones who were the slowest to jump on board – but once they did the impact thay had on our overall progress was incredible. Perhaps when you are starting to implement your own CI program you can use this as part of your selection criteria. There’s nothing easy about undertaking CI programs but the feeling of achievement when it works is more than worth it.



What is the essence of an organization’s culture? What makes it work? For some time now I’ve had this image in my mind – it’s the purest description of