Having been a CEO implementing a Continuous Improvement initiative within an organization as well as a consultant helping other organizations establish their own CI initiatives – one of the first questions to answer is, “who should be a part of our CI team?”  Unfortunately there are no simple ways to answers this question.   However the following description by Peter Senge in his newest book – The Necessary Revolution best describes the type of leaders to look look for:

“One thing we have learned from working on organizational and systematic change is that the leaders are hard to identify in advance.  Sometimes they are CEO’s or presidents, but often they do not occupy positions of obvious power in a corporate hierarchy.  They are not the flag wavers, campaigning vocally for change, but rather passionate individuals working to transform their organizations from the bottom up.  They are most often open-minded pragmatists, people who care deeply about the future but who are suspicious of quick fixes, emotional nostrums, and superficial answers to complex problems.  They have a hard-earned sense of how their organizations work, tempered by humility concerning what any one person can do alone.  They often do not think of themselves as leaders, but time proves them wrong.”

In my own experience – the best champions where the ones who were the slowest to jump on board – but once they did the impact thay had on our overall progress was incredible.  Perhaps when you are starting to implement your own CI program you can use this as part of your selection criteria. There’s nothing easy about undertaking CI programs but the feeling of achievement when it works is more than worth it.

Bucky frequently used the phrase as a metaphor for leadership and personal empowerment. In a 1972 article Bucky said, “Something hit me very hard once, thinking about what one little man could do. Think of the Queen Mary — the whole ship goes by and then comes the rudder. And there’s a tiny thing at the edge of the rudder called a trimtab. It’s a miniature rudder. Just moving the little trim tab builds a low pressure that pulls the rudder around. Takes almost no effort at all. So I said that the little individual can be a trim tab. Society thinks it’s going right by you, that it’s left you altogether. But if you’re doing dynamic things mentally, the fact is that you can just put your foot out like that and the whole big ship of state is going to go.”

Bucky’s life long accomplishments speak for themselves – he wrote over 20 books, held 28 US Patents, and began a movement that is alive and well today.  When ever I start to feel like stuck and I’m not making a difference, I remind myself of this phrase and the man who changed the world.